Terms of Service

Effective Date: JANUARY 1, 2026
Last Updated: JANUARY 8, 2026

1. Introduction and Agreement to Terms

Welcome to Coconut Creative Group LLC, (the "Service Provider," "we," "us," or "our"). We provide marketing services. social media management, website design, etc (the "Services").

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client" or "you") and Coconut Creative Group LLC, a single-member Limited Liability Company in California. These Terms govern your use of our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions of this agreement, you may not use the Services.

2. Description of Services

The Service Provider agrees to provide the Services as described in a separate, mutually agreed-upon Scope of Work (SOW), proposal, or order form. The SOW will outline specific deliverables, timelines, and any performance expectations. Any changes or modifications to the scope of work must be agreed upon in writing by both parties.

3. Client Obligations

The Client agrees to:

  • Cooperate with the Service Provider to facilitate the Services in a timely and professional manner.

  • Provide timely access to necessary information, data, and personnel as required for the Service Provider to perform the Services.

  • Ensure that all information provided to the Service Provider is accurate and complete.

  • Make payments for the Services as specified in the payment terms.

4. Payment Terms, Fees, and Invoicing

  • Fees: The Client agrees to pay the Service Provider the fees specified in the agreed-upon SOW or invoice.

  • Billing and Payment: Invoices will be submitted monthly or upon completion (specified in the agreed-upon SOW or invoice). Payment is due within seven days of the invoice date.

  • Late Payments: Payments not received by the due date may be subject to a late fee of $250. If payments are not received within 14 days, we will consider the project inactive and assume you are no longer moving forward with our services.

  • Expenses: The Client will reimburse the Service Provider for pre-approved, reasonable out-of-pocket expenses directly related to the Services.

5. Term and Termination

  • Term: This agreement will begin on the date of engagement and continue until the completion of the Services, unless terminated earlier as outlined below.

  • Termination for Convenience: Either party may terminate this agreement at any time with 30 days' written notice.

  • Termination for Cause: Either party may terminate this agreement immediately if the other party breaches a material term of this agreement and fails to cure the breach within 30 days of receiving written notice.

  • Effect of Termination: Upon termination, the Client will pay all outstanding fees for Services rendered up to the termination date. All clauses that by their nature should survive termination (including, without limitation, intellectual property, confidentiality, and limitation of liability) shall survive termination.

6. Confidentiality

Both parties agree to keep confidential all technical, business, and financial information designated as confidential or which, by its nature, should be considered confidential. This information will not be disclosed to any third party except as required by law or as necessary to perform the Services. This obligation of confidentiality will survive the termination of the agreement.

7. Intellectual Property Rights

All work product and deliverables ("Deliverables") created by the Service Provider specifically for the Client under this agreement will become the exclusive property of the Client upon full and final payment for the Services.

The Service Provider, however, retains:

  1. All rights to any pre-existing intellectual property, general know-how, methodologies, templates, or underlying code/tools used in the performance of the Services.

  2. A non-exclusive, perpetual, irrevocable, worldwide, royalty-free license to use, modify, reproduce, and display copies of the Deliverables for the Service Provider’s internal business purposes, marketing, and promotional activities, including portfolios, case studies, and website display.

If the Deliverables contain Client confidential information that must be protected, the Service Provider agrees to use commercially reasonable efforts to anonymize or obscure such information when using the Deliverables for promotional purposes.

8. Limitation of Liability and Disclaimer of Warranties

  • No Warranty: The Service Provider makes no warranties, express or implied, regarding the Services, including any implied warranties of merchantability or fitness for a particular purpose, except as expressly stated in this agreement.

  • Limitation of Liability: The Service Provider's liability to the Client for any damages arising out of or in connection with this agreement shall not exceed the total amount of fees paid by the Client to the Service Provider for the services giving rise to the liability. The Service Provider shall not be liable for any indirect, incidental, special, or consequential damages.

  • Independent Contractor: The Service Provider is an independent contractor, not an employee or agent of the Client.

9. Indemnification

The Client agrees to indemnify and hold harmless the Service Provider, its owner, and agents from any claims, damages, or expenses arising from the Client's use of the Services or breach of these Terms, except to the extent caused by the Service Provider's gross negligence or willful misconduct.

10. Governing Law and Dispute Resolution

  • Governing Law: This agreement shall be governed by and construed in accordance with the laws of the State of California.

  • Dispute Resolution: Any disputes arising from this agreement will first be attempted to be resolved through good faith negotiation. If unsuccessful, the parties agree to pursue [Mediation/binding arbitration] in [Your City, Your State] before resorting to litigation.

11. Miscellaneous

  • Entire Agreement: These Terms and the accompanying SOW/proposal constitute the entire agreement between the parties.

  • Amendments: We reserve the right to modify or replace these Terms at any time.

  • Contact Information: If you have any questions about these Terms, please contact us at (951) 635-7943 or coconutcreativegroup@gmail.com.